JULIE SALISBURY
Position:  President
Date Started at CJ: June 21, 2004
Experience: 27 years in sales/customer service

Training and Experience:

• Regional Sales Director for Aetna Retirement Services 19 years
• Awards and Recognitions in the Sales and Customer Service Industry Investment licenses
• Seminars and Continuing Education Classes in the Sales and Customer Service Industry Investment licenses
• Kèrastase Product Knowledge 2008
• Kèrastase Treatment Education
• L’Orèal Professional Product Knowledge
• L’Orèal Professional Fall and Spring Collections 2008
• L’Orèal Professional “Beyond the foils with Marcus Daniels” (Soho, New York) 2007
• Kerstin Florian Product Knowledge 2008
• American Crew Product Knowledge
• La Bella Donna cosmetics Product Knowledge
• ORIBE Product Knowledge

Strength in Career: My experience in sales and customer service has taught me to be diligent and honest about my goals. The spa and salon experience has always been my passion and opening the Crown Jewel has given me great pride. As with many small business owners, I treat my business like an extension of myself.  When clients are thrilled with their services it makes all the hard work worth it.

Goal for the Crown Jewel: My dream for the Crown Jewel was to fulfill the void of a true luxury spa and salon in West Michigan.  I traveled the globe doing research for this endeavor and opening the Crown Jewel has allowed West Michigan to have a five star facility in their backyard. Keeping with my vision and sticking to my marketing plan has distinguished us apart from all others. My dream has not come easy, but with tenacity, drive and passion I finally have the finest staff around and our services are unparalleled.  Our moto is... You can go anywhere for a service, you come to The Crown Jewel for an experience.

NICOLE PASCH
Position: Spa Consultant
Date Started at CJ: June 21, 2004
Experience: 8 years

Training and Education:

• B.S. Natural Science, Environmental Biology and Zoology  - Michigan State University
• Environmental Analyst for the City of Grand Rapids, MI Feb 2006-current
• Michigan State Alumni Association Member
• Water Environment Federation Member
• Michigan Water Environment Association Member
• Rain Garden Committee Chair
• Many Seminars and Continuing Education in the Environmental Field
• Many Years Experience in Sales and Customer Service
• Kèrastase Product Knowledge
• L’Orèal Product Knowledge
• Kerstin Florian Product Knowledge
• Alfaparf Product Knowledge
• American Crew Product Knowledge
• Tigi Product Knowledge
• Bumble & Bumble Product Knowledge
• La Bella Donna cosmetics Product Knowledge
• ORIBE Product Knowledge

Strengths in Career: My career at the spa has taught me to be passionate about what you love and to enjoy the everyday victories that come in life. My experience here is something that I cherish and enjoy. Many people ask me why I have another job and use my free time working, but to me it isn’t work, it is a hobby and something that I truly love.

Goal for The Crown Jewel: Julie has built the most luxurious place in Michigan and does not settle for anything less than the best. We have the best facility, the best products, the best employees and the best cliental. Word will continue to spread and more people will know about our treasure nestled away in Ada.

TERRI WIERSUM
Position: Hair Designer
Date Started at CJ: April 2010
Experience: 12 years

Training and Education:

• ORIBE Product Knowledge
• Loreal INOA ISUCCEED Training November 2011
• Attended 2011 Chicago Hair Show & trained with stylist Dina Mountanis , voted #1 in Chicago for blowout by Allure Magazine
• Sexy Hair Cutting Class July 2010 Grand Rapids, MI
• L’Orèal Certified INOA Color Training- May 2010
• Excel Academy of Cosmetology
• Private Cutting classes with Peggy McGhie- Chicago, IL
• Professionally Certified with Keratin Complex by Coppola
• Chicago Hair Show- 10 years
• Grand Rapids Hair Show- 1 year
• Schwarzkopf Color Training
• Goldwell Color Training
• Prive Product Knowledge
• Aquage and Prive Cut & Color
• Numerous in salon cutting & coloring classes
• Kèrastase Product Knowledge
• American Crew Product Knowledge
• L’Orèal Color Training
• Worked at Morgan Perris Salon in Chicago area for 9 years
• Certified in Keratin Complex Smoothing Therapy by Coppola

  This is a revolutionary smoothing system that infuses Keratin deep into the hair cuticle, eliminating up to 95% of frizz and curl, and leaving the hair smooth, shiny, and luxurious. Results typically last 3 to 5 months depending on hair type. Unlike other salon services, the more you treat you hair the healthier it becomes. With each treatment the build-up of Keratin make the hair Smoother and Silkier, Straighter and Shinier, Easier and Faster to Blow-dry, and Close to being ‘Maintenance Free’. Keratin Complex Smoothing Therapy encases the hair follicle with the Keratinous bond to promote healing, block the effects of humidity, and prevent environmental toxins from entering the hair.
  

Strength in Career: Coming from a family of four other hair stylists, I believe that being in the beauty industry is in my blood. I’m fortunate to have found a hobby that turned into a passion which then turned out to be a fulfilling career. Leaving Chicago to come to the Grand Rapids area has been an exciting new way to share what I’ve learned from the many different techniques I’ve experienced, but know that hair trends are continually moving keeps me inspired!

Goal for the Crown Jewel: When you look good, you feel good and understanding the face shapes and hair types to achieve the best look for yourself is a must. Also, knowledge on hair care and keeping its integrity is the best way to maintain beautiful healthy hair from scalp to ends. Since working with Kèrastase since 2002, I believe it is the best tool to give the hair the nourishment it deserves.

AMANDA LANSER
Position: Hair Designer
Date Started: November 2010
Experience: 9 years

Training and Education

• Loreal INOA ISUCCEED Training November 2011
• Attended 2011 Chicago Hair Show & trained with stylist Dina Mountanis , voted #1 in Chicago for blowout by Allure Magazine
• Graduated first in my class from Aveda Institute Chicago
• Chicago Hair Show 5 years
• Grand Rapids Hair Show 2 years
• Graduated from Salon Buzz Chicago's 2 year advanced training program
• Educator for Salon Buzz Chicago's advanced education program - 2 years
• Bumble and Bumble cutting class
• Designer on Salon Buzz Chicago's Creative Design Team
• Martin Parson's Updo class
• Rush Fashion Show Chicago 2009 and 2010
• Performed haircut makeovers for the Oprah Show 2008 and 2009
• NBC Chicago Mother's Day Makeover 2009
• Bumble and Bumble Product Knowledge
• Kerastase Product Knowledge
• Shu Uemera Product Knowledge
• Certified in the Brazilian Blowout
• Through the use of a Brazilian Super Nutrient Complex and a proprietary polymer system, the Brazilian Blowout actually improves the condition of the hair by creating a protective protein layer around the hair shaft to eliminate frizz and smooth the cuticle. The results last up to 12 weeks and leave the hair smooth, shiny and frizz free.
• Schwarzkopf Color Training
• Redken Color Training
• L’Orèal Color Training
• ORIBE Product Knowledge

Strengths in Career: I have spent the last 6 years of my career as Salon Buzz in the heart of the GoldCoast of Chicago. It was here that I discovered my true specialties of hair design. Hair cutting and styling are my passions in this industry. For the past two years I have been a Design Educator at Salon Buzz Chicago focusing on teaching specific blowdry/styling techniques as well as both technical and free hand haircuts. I also specialize in updos and wedding hairstyles and have traveled near and far as the hair designer for many weddings.

Goal for the Crown Jewel: I'm excited to start this new adventure in Grand Rapids at the Crown Jewel. I am very passionate about this industry and I am fortunate to have the opportunity to make you feel amazing! I hope to continue my advanced education and sharpen my skills in order to deliver the best results to you as the client. I will go above and beyond to make sure your experience at the Crown Jewel is more than you could have hoped for!!

MELISSA KEENEY
Position: Hair Designer
Date Started at CJ: February 2008
Experience: 4 Year

Training and Experience:

• Loreal INOA ISUCCEED Training November 2011
• Attended 2011 Chicago Hair Show & trained with stylist Dina Mountanis , voted #1 in Chicago for blowout by Allure Magazine
• Sexy Hair Cutting Class July 2010 Grand Rapids, MI
• Corrective Color Training - April 2010
• L'Oréal INOA Color Training- May 2010
• L’Orèal Professional Color Keys I & II 2008
• L’Orèal Professional Fall Color Collection 2008
• L’Orèal Professional Product Knowledge 2008
• L’Orèal Professional Color placement, foiling techniques, color education
• Kèrastase Treatment Education
• Kèrastase Product Knowledge
• TIGI Product Knowledge
• In-house TIGI/L’Oreal Cutting & Color
• Kerstin Florian Product Knowledge
• American Crew Product Knowledge
• Alfaparf Product Knowledge
• La Bella Donna Cosmetics Training & Product Knowledge
• Maly’s Hair Show 2007
• ORIBE Product Knowledge

Strength in Career: I am able to visualize a style the suits the clients taste with ease and perfection.

Goal for the Crown Jewel: To further my education and keep updated on the newest trends, styles and mastering the art of color. To have a cliental the just can’t do without their CJ in their life.

LACY SCHERF
Position: Hairstylist
Date Started at CJ: January 2012
Experience: 8 Years

Training and Experience:

• Celebrity clientele on the Las Vegas Strip (Salon Bellagio and Aria Hotel Salon)
• Bellagio 7 Years
• Aria Hotel 6 months (opened the salon)
• Owner and educator for {Laced Hair Extensions} offering Hollywood Extensions in 4 different Methods

Thicker, longer, more voluminous hair can be yours. Because no hair is the same I offer 4 different methods of applying of hair extensions including, keratin, beaded, micro-wefting, and micro-wraps. These methods offer a nearly invisible application, limitless styling options, minimal and affordable maintenance all while maintaining the health of your natural hair. Because the hair is 100% human remy hair, it can be reused for a second or third application. We will work together to see which method will work for you.

• editorial and TV
• E! Chanel
• E! Chanel Hair Extensions Fashion disaster Las Vegas makeover show (South America)
• E! Chanel Fashion Disaster show (Canada)
• Helped with Makeovers for Women' Gold Medalists)
• Maxim Magazine
• Poker Magazine
• Full Tilt TV commercial
• ESPN Poker Documentary
• America’s Next Country Star (While they were in Las Vegas)
• VH1 Reality show hair
• Platinum Weddings (Reality show)
• Mrs. America USA
• Miss America USA
• Las Vegas Magazine
• Vegas Magazine
• Utah Bride
• Global Keratin Treatment
• Completed 2 personal training bridal up-do classes with Martin Parsens
• TIGI cutting class 3 years experience
• TIGI product knowledge
• JF Lazartigue exclusive product knowledge for Salon Bellagio
• Kèrastase Product Knowledge
• ORIBE Product Knowledge
• Redken color training
• L’Orèal color
• Long Beach California Hair Show -4 years
• Las Vegas Hair Show -6 years
• Chicago Hair show -1 year
• INOA training 2012

REBECCA Y. BOLTHOUSE
Position: Massage Therapist and Esthetician
Date Started at CJ: June 2004
Experience: 13 Years

Training and Education:

• National Certification in Bamboo-Fusion
• Face & Body Spa and Healthy Aging Conference and Expo
• Nationally Certified in Therapeutic Massage from NCBTMB, Cert # 289398-00
• National Certification in Stone Massage from La Stone
• Connecting Point School of Massage & Spa Therapies Telluride, CO 1999-2000
• American Massage Therapy Association Active, Professional Member #119322
• The French Academy – Esthetics School
• Adriel International Body and Brazilian Wax Class 2008
• Common Cervical and Upper Thoracic Pain Conditions Class 2008
• Deep Tissue
• Maternity Massage
• Hot Stone Therapy
• Hydrotherapy
• Body Wraps
• Vichy Treatment
• Facials
• Kerstin Florian Body Treatment Education
• Kerstin Florian Facial Treatment Education
• Kerstin Florian Product Knowledge 2008
• ORIBE Product Knowledge

I have continued my education to include training and certification in LaStone Therapy (the “original” hot & chilled stone massage). I have studied various modalities including; sports massage, medical massage, aromatherapy, reflexology, spa treatments and energy work.

Strength in Career: I take great satisfaction in listening to my clients and aiding them in realizing their health goals. I draw from modalities to customize an effective, appropriate treatment for each client. My goal is to leave them feeling relaxed, renewed and ready for a return visit!

SHANON HURLBUT
Position: Spa Manager/Massage Therapist/Esthestician
Date Started at CJ: Oct 2006
Experience: 13 years

Training and Experience:

• Face & Body Spa and Healthy Aging Conference and Expo
• Associate degree in Science from GRCC
• Nationally Certified in Therapeutic Massage from NCBTMB, Cert # 553549-08
• National Certification in Stone Massage from Sonia Alexandra # 288961-00
• Adriel International Body and Brazilian Wax Class 2008
• Alabama School of Massage Therapy -Birmingham, AL 1995
• Health Masters  -Houston, TX
• The French Academy - Esthetics School
• Deep Tissue
• Maternity Massage
• Hot Stone Therapy
• Hydrotherapy
• Body Wraps
• Vichy Treatment
• Facials
• Kerstin Florian Body Treatment Education
• Kerstin Florian Facial Treatment Education
• Kerstin Florian Product Knowledge 2008
• Therapeutic Reflexology class 2008
• ORIBE Product Knowledge

Strength in Career:  I believe I have developed an intuitive listening touch for my clients. My goal for clients is complete relaxation and to facilitate the path to health.

Goal for the Crown Jewel: To be part of “The Elite” in spa experiences, who constantly seek to develop and improve the well being of our guests.

HANNAH HICKMAN
Position: Massage Therapist
Date Started at CJ: Oct 2007
Experience: 6 years

Training and Experience:

• Nationally Certified in Therapeutic Massage from NCBTMB, Cert # 548699-07
• National Certification in Stone Massage from Institute for Integrative Healthcare Studies
• Healing Hands Massage School – Bryan, TX
• Lakeside Academy of Therapeutic Massage –Zeeland, MI
• Member of the American Massage Therapy Association
• Swedish Massage Training
• Reflexology
• Lymphatic Drainage
• Prenatal Massage
• Body Treatments
• Deep Tissue
• Acupressure
• Hydrotherapy
• Vichy Treatment
• Kerstin Florian Body Treatment Education
• Kerstin Florian Product Knowledge 2008
• ORIBE Product Knowledge

Strength in Career:  I love making people feel relaxed and refreshed. Incorporating the philosophy from school has allowed me to intuitively understand what each client needs and attend to those needs.

Goal for the Crown Jewel: To be part of an amazing spa and cater to the needs of each client in a unique way.

JENNY BREMER
Position: Massage Therapist
Date Started: December 2010
Experience: 2 year
Training and Education

• Graduated from Cortiva Institute of Massage Therapy 1,000 hour program-Seattle, WA
• Nationally Certified in Therapeutic Massage from NCBTMB #597343-10
• American Massage & Bodywork Professional-Active Professional Member # 976839
• Swedish Massage
• Deep Tissue Massage
• Maternity Massage
• Reflexology
• ORIBE Product Knowledge

Strengths in Career: I believe my passion for massage and eagerness to learn everything that I can in my new career will continue to strengthen my abilities as a health facilitator.  I take great satisfaction in aiding individuals on their path to healthy living and bringing an awareness to them in regards to their health and wellness.  I aim to make every experience relaxing, rejuvenating, and tailored to each client’s specific needs. 
Goals for the Crown Jewel:  To be a part of a team that is professional, that work together to uphold the Crown Jewel as the premier spa in West Michigan. 

LISA EVENSON
Position: Esthetician, Nail Technician
Date started at the Crown Jewel: January 2011
Experience: 8 Years
Training and Education

• Booker Institute of Cosmetology: Nail Technician: 2003
• French Academy-Esthetics School: 2004
• The new Shellac manicure and Pedicure: 2010
• Kerstin Florian: facial Treatment Education: 2011
• Kerstin Florian: Vichy treatment: 2011
• ORIBE Product Knowledge

Strengths in Career: I excel at listening to clients’ concerns about their skin in order to help correct problem areas. This allows them to relax and experience the maximum possible benefits of the Crown Jewel’s superior products in conjunction with my techniques.
Goals for the Crown Jewel:  Work with a professional team, learn all I can and to take care of my clients needs.

PATTI ORTYL
Position: Reiki Master/Teacher
Date Started at CJ:  June 2004
Experience:  7 Years

Training and Education:

• Completed Reiki levels I, II, III in 2003, and the Master Teacher level in 2004.
• Graduate of the SEND Institute, which is a two year spiritual-psychological self-development program that meets over two years in six intensive learning modules that focus successively on understanding the power of each of the seven chakras.
• Received a Ph.D. in Esoteric Philosophy and Hermetic Science from The Ritberger Institute, December 2007.
• Graduate of the two-year Intuitive Medicine program at the Ritberger Institute.
• Licensed and certified to administer the Ritberger Institute’s Color Personality Indicator and is available to give workshops in personality typology based on the teachings of Dr. Carol Ritberger, Ph.D.
• Teaches all levels of Reiki and holds special workshops at CJ on various topics like Intuition Development, The Human Energy System, Relaxation and Meditation, and Chakra Balancing.
• Member of The International Association of Reiki Professionals.
• L’Orèal Professional “Beyond the foils with Marcus Daniels” (Soho, New York) 2007
• ORIBE Product Knowledge

BRYAN ‘SPA BOY’ MOORE
Position: Spa & Salon Coordinator
Date Started at CJ: March 2009
Experience: 8 years in customer service/sales

Training and Experience:

• Attending Davenport University pursuing a Bachelor’s Degree in Accounting and Fraud Investigation
• Kèrastase Product Knowledge
• L’Orèal Product Knowledge 
• Kerstin Florian Product Knowledge
• ORIBE Product Knowledge

KRISTINE COOLEY
Position: Spa and Salon Manager
Date Started at CJ: May 2010
Experience: 9 years in customer service/sales

Training and Experience:

• Kèrastase Product Knowledge
• L’Orèal Product Knowledge 
• Kerstin Florian Product Knowledge
• Aveda Product Knowledge
• Working toward becoming a nationally certified massage therapist
• ORIBE Product Knowledge

Strength in Career: I am a hard working, ambitious, and organized individual that takes pride in my ability to get things done efficiently, and willingness to learn new things.

CHRISTOPHER OSBORN
Position: Spa & Salon Coordinator
Date Started at CJ: November 2008

Training and Experience:

• Freshman at University of Michigan
• L’Orèal Product Knowledge
• Kèrastase Treatment Education
• Kèrastase Product Knowledge
• Kerstin Florian Product Knowledge
• American Crew Product Knowledge
• La Bella Donna Cosmetics Training & Product Knowledge
• ORIBE Product Knowledge

Strength in Career: I am an incredibly outgoing person with a zest for life. I enjoy coming to work and that shows in my customer service abilities. No one wants to go to a salon & spa only to be greeted by a grouch or a snob, a salon & spa is a place for relaxation, tranquility and to be pampered.

Goal for the Crown Jewel: To continue to serve West Michigan with the most luxurious services, highest quality products, and the most educated friendliest staff. Our reputation is important and we must never waiver from the standards in which we have set.

KATIE BISHOP
Position: Spa and Salon Coordinator
Date Started at CJ: November 2011
Experience: 7 Years in Customer Service/Sales

Training and Experience:

• BA in Journalism & Political Science from Western Michigan University
• Tanning Salon Manager for 4 years
• Kerstin Florian Product Knowledge
• Kerastase Product Knowledge
• ORIBE Product Knowledge

Strength in Career: I am enthusiastic and passionate about my work. I love working with people and always put customer service first to ensure a positive, fun, and relaxing experience.

Goal for the Crown Jewel: To make sure that every client that enters the salon and spa has the best experience possible. The front desk is the first means of communication at the Crown Jewel and it is my responsibility to make sure that each and every client I greet is welcomed into a comfortable and relaxing environment. I am excited to join a team that upholds the five star standards and always strives to develop and improve with industry changes to better serve each and every clients needs.

ALYSSA MULLAN
Position: Spa and Salon Coordinator
Date Started at CJ: October 2011
Experience: 4 Years Customer Service/Sales

Training and Experience:

• Kerstin Florian Product Knowledge
• Kerastase Product Knowledge
• ORIBE Product Knowledge
• Studied at the University of Cincinnati

Strength in Career: I am a friendly individual with a passion for learning. I am proud to be a part of a business that adds so much to West Michigan.

Goal for the Crown Jewel: To ensure that the Crown Jewel remains as outstanding as its reputation supports.

HANNAH MORGAN
Position: Spa & Salon Coordinator
Date Started at CJ: January 2012
Experience: 5 Years Customer Service

Training and Experience:

• Kerstin Florian Product Knowledge
• Kèrastase Product Knowledge
• ORIBE Product Knowledge

Strength in Career: I am a passionate and driven individual that thoroughly enjoys taking on new responsibilities. I love the customer service industry because I am able to interact with new and friendly faces every day.

Goal for the Crown Jewel: To serve our outstanding clients to my best ability while being a strong member of the staff at CJ. Continue to learn more everyday in order to better serve the CJ community.